Terms & Conditions

Please read the following terms and conditions very carefully as your use of service is subject to your acceptance of and compliance with the following terms and conditions (“Terms”).

By subscribing to or using any of our services of SchiffliOnline, you agree that you have read, understood and are bound by the Terms, regardless of how you subscribe to or use the services. If you do not want to be bound by the Terms, you must not subscribe to or use our services.

In these Terms, references to “you”, “User” shall mean the end user accessing the Website, its contents and using the Services offered through the Website. “Service Providers” mean independent third party service providers, and “we”, “us” and “our” shall mean schifflionline.com or https://www.schifflionline.com/ , its franchisor, sellers and partners.


SchiffliOnline.com website (“Website”) is an Internet based content and e-commerce portal operated form Bangalore, India. Use of the Website is offered to you conditioned on acceptance without modification of all the terms, conditions and notices contained in these Terms, as may be posted on the Website from time to time. SchiffliOnline.com at its sole discretion reserves the right not to accept a User from registering on the Website without assigning any reason thereof. You can find more information on the ‘About Us’ page.

Embroidery Design Book. Terms & Condition:

  • This terms condition is valid for Embroidery design book (https://www.schifflionline.com) category.
  • No modification in any designs/folder will be given.
  • After payment confirmation for specified book/folder, you will get your requested folder within 2-24 hours.
  • Offer is valid only if customer buy/purchase entire folder. If customer wants single design from the book / folder, he/she needs to pay the entire folder rate.

User Account, Password, and Security:

You will receive a password and account designation upon completing the Website’s registration process as customer. You are responsible for maintaining the confidentiality of your password and account, and are fully responsible for all activities that occur under your password or account. You agree to (a) immediately notify SchiffliOnline.com of any unauthorized use of your password or account or any other breach of security, and (b) ensure that you exit/log out from your account at the end of each session. SchiffliOnline.com cannot and will not be liable for any loss or damage arising from your failure to comply with it.

Services Offered:

SchiffliOnline.com provides a B2B Internet-based design selling through the Web Site. Such service enables users to purchase Digital Product such as Embroidery Designs. Upon placing an order and making Payment, SchiffliOnline.com shall add the purchased product to your account on the SchiffliOnline.com website. This product can be downloaded from the purchasers account on logging in to the same. Products once purchased cannot be returned and the payment made is not-refundable. Purchased product will be made available in the users account for a limited period of time not exceeding 30 days. During this period the purchaser must download the product to his/ her computer external to our website. Refund will be issued in certain condition as per our cancellation & return policy.

Privacy Policy:

The User hereby consents, expresses and agrees that he has read and fully understands the Privacy Policy of SchiffliOnline.com the Website. The user further consents that the terms and contents of such Privacy Policy are acceptable to him/her.

Limited User:

The User agrees and undertakes not to reverse engineer, modify copy, distribute, transmit, display, perform, reproduce, publish, license, create derivative works from, transfer, or sell any information or software or designs obtained from the Website. For the removal of doubt, it is clarified that unlimited or wholesale reproduction, copying of the content for commercial or non-commercial purposes and unwarranted modification of data and information within the content of the Website is not permitted.

User Conduct and Rules:

You agree and undertake to use the Website and the Service only to view, purchase and download products. By way of example, and not as a limitation, you agree and undertake that when using SchiffliOnline.com, you will not:

  1. Defame, abuse, harass, stalk, threaten or otherwise violate the legal rights of others; publish, post, upload, distribute or disseminate any inappropriate, profane, defamatory, infringing, obscene, indecent or unlawful topic, name, material or information.
  2. Upload files that contain software or other material protected by intellectual property laws unless you own or control the rights thereto or have received all necessary consents
  3. Upload or distribute files that contain viruses, corrupted files, or any other similar software or programs that may damage the operation of the Website or another’s computer
  4. Conduct or forward surveys, contests, pyramid schemes or chain letters;
  5. Violate any applicable laws or regulations for the time being in force in or outside India; and violate any of the terms and conditions of this Agreement or any other terms and conditions for the use of the Website contained elsewhere herein.
  6. Exploit any of the services. We reserve the right to deprive individual customers or refuse any of our services, terminate accounts, and/or cancel orders at our discretion, including but not limited to, if we believe that customer conduct violates applicable law or is harmful to our interests.
  7. You shall not make any derogatory, defamatory, abusive, inappropriate, profane or indecent statement/s and/or comment/s about SchiffliOnline.com, its associates and partners on any property owned by SchiffliOnline.com.

User Warranty and Representation:

The user guarantees that to your knowledge, no action, suit, proceeding, or investigation has been instituted or threatened relating to any content, including trademark, trade name service mark, and copyright formerly or currently used by you in connection with the Services rendered by SchiffliOnline.com.

Exactness Not Guaranteed:

SchiffliOnline.com hereby disclaims any guarantees of exactness as to the finish and appearance of the final Product as ordered by the user. The quality of any products, Services, information, or other material purchased or obtained by you through the Website may not meet your expectations. Alterations to certain aspects of your order such as the Full Set of file, size, stitch effect, stitch count, color Matching etc. may be required due to limitations caused by availability or Current trend of product difference in size of respective Product Creator (Designer) etc.

Intellectual Property Rights:

Unless otherwise indicated or anything contained to the contrary or any proprietary material owned by a third party and so expressly mentioned, SchiffliOnline.com owns all Intellectual Property Rights to and into the Website, including, without limitation, any and all rights, title and interest in and to copyright, related rights, patents, Creating Method or style, trademarks, trade names, service marks, designs, know-how, trade secrets and inventions (whether patentable or not), goodwill, source code, meta tags, databases, text, content, graphics, icons, and hyperlinks. You acknowledge and agree that you shall not use, reproduce or distribute any content from the Website belonging to SchiffliOnline.com without obtaining authorization from https://SchiffliOnline.com/.

Notwithstanding the foregoing, it is expressly clarified that you will retain ownership and shall solely be responsible for any content that you provide or upload when using any Service, including any text, data, information, images, photographs, music, sound, video or any other material which you may upload, transmit or store when making use of our various Service. However, with regard to the product customization Service (as against other Services like blogs and forums) you expressly agree that by uploading and posting content on to the Website for public viewing and reproduction/use of your content by third party users, you accept the User whereby you grant a non-exclusive license for the use of the same.

Links to Third Party Sites:

The Website may contain links to other websites (“Linked Sites”).The Linked Sites are not under the control of https://SchiffliOnline.com/ or the Website and https://SchiffliOnline.com/ is not responsible for the contents of any Linked Site, including without limitation any link contained in a Linked Site, or any changes or updates to a Linked Site. SchiffliOnline.com is not responsible for any form of transmission, whatsoever, received by you from any Linked Site. SchiffliOnline.com is providing these links to you only as a convenience, and the inclusion of any link does not imply endorsement by SchiffliOnline.com or the Website of the Linked Sites or any association with its operators or owners including the legal heirs or assigns thereof. The users are requested to verify the accuracy of all information on their own before undertaking any reliance on such information.

Disclaimer of Warranties/Limitation of Liability:

SchiffliOnline.com has endeavored to ensure that all the information on the Website is correct, but SchiffliOnline.com neither warrants nor makes any representations regarding the quality, accuracy or completeness of any data, information, product or Service. In no event shall SchiffliOnline.com be liable for any direct, indirect, punitive, incidental, special, consequential damages or any other damages resulting from: (a) the use or the inability to use the Services; (b) unauthorized access to or alteration of the user’s transmissions or data; (c) any other matter relating to the services; including, without limitation, damages for loss of use, data or profits, arising out of or in any way connected with the use or performance of the Website or Service. Neither shall SchiffliOnline.com be responsible for the delay or inability to use the Website or related services, the provision of or failure to provide Services, Disconnect Internet during Download purchased Product, or for any information, software, products, services and related graphics obtained through the Website, or otherwise arising out of the use of the website, whether based on contract, tort, negligence, strict liability or otherwise. Further, SchiffliOnline.com shall not be held responsible for non-availability of the Website during periodic maintenance operations or any unplanned suspension of access to the website that may occur due to technical reasons or for any reason beyond SchiffliOnline.com control. The user understands and agrees that any material and/or data downloaded or otherwise obtained through the Website is done entirely at their own discretion and risk and they will be solely responsible for any damage to their computer systems or loss of data that results from the download of such material and/or data.


You agree to indemnify, defend and hold harmless SchiffliOnline.com from and against any and all losses, liabilities, claims, damages, costs and expenses (including legal fees and disbursements in connection therewith and interest chargeable thereon) asserted against or incurred by SchiffliOnline.com that arise out of, result from, or may be payable by virtue of, any breach or non-performance of any representation, warranty, covenant or agreement made or obligation to be performed by you pursuant to these Terms.


Prices for products are described on our Website and are incorporated into these Terms by reference. All prices are in Indian rupees (INR) however we some time shows price in USD for our international customers. The amount paid by you may vary marginally due to fluctuating currency exchange rate and bank charges/ credit card charges. Prices, products and Services may change at SchiffliOnline.com discretion. You can check international currency conversation rate before purchasing.


Title and risk of loss for all products ordered by you shall pass on to you upon SchiffliOnline.com’s shipment to the shipping carrier. Sometimes for shippable products, in bill amount, there will be only MRP that is excluded from shipping charge. Right now we don’t offer any shipping products. We only sell embroidery designs as downloadable product.


SchiffliOnline.com may suspend or terminate your use of the Website or any Service if it believes, in its sole and absolute discretion that you have breached any of the Terms. If you or SchiffliOnline.com terminates your use of the Website or any Service, SchiffliOnline.com may delete any content or other materials relating to your use of the Service and SchiffliOnline.com will have no liability to you or any third party for doing so.

You shall be liable to pay for any Service or product that you have already ordered till the time of Termination by either party whatsoever. Further, you shall be entitled to your royalty payments as per the User License Agreement that has or is legally deemed accrued to you.

Governing Law:

These terms shall be governed by and constructed in accordance with the laws of India without reference to conflict of laws principles and disputes arising in relation hereto shall be subject to the exclusive jurisdiction of the courts at Karnataka, India.


The headings and subheadings herein are included for convenience and identification only and are not intended to describe, interpret, define or limit the scope, extent or intent of the Terms or the right to use the Website by you contained herein or any other section or pages of the Website or any Linked Sites in any manner whatsoever.

Interpretation of Number and Genders:

The Terms herein shall apply equally to both the singular and plural form of the terms defined. Whenever the context may require, any pronoun shall include the corresponding masculine and feminine. The words “include”, “includes” and “including” shall be deemed to be followed by the phrase “without limitation”. Unless the context otherwise requires, the terms “herein”, “hereof”, “hereto”, “hereunder” and words of similar import refer to the Terms as a whole.


If any provision of the Terms is determined to be invalid or unenforceable in whole or in part, such invalidity or unenforceability shall attach only to such provision or part of such provision and the remaining part of such provision and all other provisions of these Terms shall continue to be in full force and effect.

Report Abuse:

If you come across any abuse or violation of these Terms on SchiffliOnline.com, please report to schifflionline@gmail.com or you may directly contact us.

Unauthorized Charges on your card:

If you see charges on your credit/debit card for purchases made on SchiffliOnline.com, but you never created an account or signed up, please check with your family members or business colleagues authorized to make purchases on your behalf, to confirm that they haven’t placed the order. If you’re still unable to recognize the charge, please report the unauthorized purchase within 30 days of the transaction to enable SchiffliOnline to begin an investigation.

Cancellation of Fraudulent Orders:

To provide a safe and secure shopping experience, we regularly monitor transactions for fraudulent activity. In the event of detecting any suspicious activity, SchiffliOnline.com reserves the right to cancel all past, pending and future orders without any liability. SchiffliOnline.com also reserves the right to refuse or cancel orders in scenarios like inaccuracies in pricing of product on website and Designs unavailability. We may also require additional verifications or information before accepting any order. We will contact you if all or any portion of your order is cancelled or if additional information is required to accept your order. If your order is cancelled after your card has been charged, the said amount will be reversed to your Card Account. Any promotional voucher used for the cancelled orders may not be refunded. Cancellation will be proceeds as per our cancellation policy.

What we do about mispricings:

Despite our best efforts, a small number of the many hundreds of items in our catalogue are mispriced. However, we verify prices as part of our dispatch procedures. If an item’s correct price is lower than our stated price, we charge the lower amount and send you the item. If a product’s correct price is higher than our stated price, we will cancel your order and notify you of that cancellation. Pricing on our website is in Indian Rupees and US Dollar. Due to fluctuation in currency, you may be billed marginally higher than the price displayed for the product. The credit card company or bank may also levy certain charges which do not come to us.

Terms for Promotions/Contests/Offers/Campaigns:

General Terms for Offers and Promotions:

  • Discounts will be applied to the total merchandise value including applicable taxes. Issuance or redemption of a voucher or coupon will apply to the total value of the qualifying order once all promotional discounts have been applied.
  • Only one credit note/gift coupon/coupon can be used per order unless otherwise stated.

Discount Coupons:

Discount coupons may from time to time be offered to account holders; such coupons may only be applied to purchases made through the account to which the discount coupon was offered and registered. If you need a refund, this will be made in the same way as the original payment method (such as onto a gift voucher, debit/credit card account, a combination of the two and in case of COD, a Bank Transfer).

Promotional discount coupons:

  • We may from time to time offer promotional discount coupons which may apply in respect of any, or certain specified, purchases made through this Website.
  • SchiffliOnline.com shall introduce various offers, schemes or contest at different times. The terms and conditions for such Contest shall be separately available on the Site.
  • SchiffliOnline.com reserves the right to change/modify/add/delete any of the terms and conditions prevailing on the different promotional schemes it introduces in market from time to time. SchiffliOnline.com, at its discretion, can withdraw a particular scheme from the website or market.
  • In case of any query pertaining to use of coupon and/or credit note or regarding the schemes, please email customer care at schifflionline@gmail.com.
  • While participating in any SchiffliOnline.com contest you hereby agree to release and hold SchiffliOnline.com (and its officers, directors, agents, subsidiaries, affiliates, joint ventures, and employees) harmless from any claim or demand, but not limited to reasonable attorneys’ fees, or arising out of or related to your participation in the said Contest.
  • SchiffliOnline reserves the right to cancel any orders placed using promotional vouchers. Some situations where your order may be cancelled include, without limitation, misuse of any promotional vouchers, unauthorized usage of vouchers or inaccuracies of voucher pricing and value thresholds. The voucher amount will not be refunded for such cases.
  • Suitable legal action will be taken against websites involved in unauthorized publication of SchiffliOnline vouchers. SchiffliOnline.com will only honor vouchers which are issued or published directly by us or our partner websites.

Registration Coupon Rules:

  • Coupons can only be used to buy full priced (non-discounted) products.
  • Coupons cannot be clubbed with any other offer.
  • For a single transaction, only one coupon can be used.
  • Coupon is valid for 30 days from registration. However we may extend the validity of coupon time to time.
  • Prizes are non-transferable and no cash payment in lieu of the same will be made.
  • All matters of disputes will be a subject to final decision of SchiffliOnline.com
  • In case of multiple products in your order, refund vouchers will not be applicable on the cart. However all other coupons will be applicable.
  • Sale/discounts apply to selected designs only. Although there are many brands on SALE, there might be some exclusion.
  • Due to technical issues, typographical errors or information received from our suppliers and service providers, prices of the products shown on the Site may vary during the order process. If you come across any errors in pricing or billing, we request you to contact us within 24 hours of receiving your order so that we may provide a remedy for the same.
  • Promotional offers and discounts may be combined only at the discretion of SchiffliOnline.com.
  • All offers are non-transferable and have no cash value.
  • SchiffliOnline.com reserves the right to extend or terminate the offers/sale, without further information at any point of time.
  • SchiffliOnline.com reserves the right, at any time, to amend/add/remove/modify (in whole or part) any of the terms & conditions, or to replace, wholly or in part, this promotion by another promotion, whether similar to this promotion or not, or to withdraw it altogether, and SchiffliOnline.com’s decision in this regard shall be final and requires no intimation to the customer of any sort.
  • All refund will be in the form of vouchers only.

In case of any further query pertaining to use of coupon and/or credit note or regarding the sale/offers, please email customer care at schifflionline@gmail.com